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How product teams run experiments: a framework for knowing your users

Opinions do not fix a leaking funnel. Experiments do. This is the framework product teams use to learn what users actually want, from the first hypothesis to the final ship, kill or iterate call.

A product manager's workflow: turning scattered data into clear answers

A PM friend was the human glue between his own tools. Over coffee we decided to fix it. This is the system we built, where it broke, and what it taught me about harness engineering.